1️⃣ Holiday Date: Feb 14 – Feb 24 (UTC+8)
➤ Our website will remain OPEN, and orders can be placed as usual.
➤ All shipments will be temporarily paused during this period.
2️⃣ Processing & Shipping Timeline
➤ Gift box packing and shipment will be delayed by approximately 7–10 business days.
➤ All orders will be processed and dispatched in order after the holiday once courier services resume.
3️⃣Early WhatsApp Video Requests accepted until Feb 12 (UTC+8). After Feb 12, we will no longer be able to arrange early video sending due to holiday preparation.
*Customer service will be available at limited times during the holiday.
To ensure smooth customs clearance and successful delivery, please provide your PCCC, full Korean-written address (도로명주소), and the full name in Korean registered with your PCCC (한글 성함) in the order notes or by email after placing your order.
Missing information may delay shipping.
Thank you! 💗✨
Every order packing video will be posted on all three platforms below:
TikTok (randomly posted on ONE of our official accounts):
@crystairascooops
@crystairascooops1
@franccca0426
Instagram (official account):
@franccca0426
YouTube (official channel):
@Francaaa0426
📌 Please note:
Your video will be posted on TikTok, Instagram, and YouTube at the same time,
but on TikTok it will be uploaded to one random official account, not all three.
Packing videos are arranged based on Shipping Time, not Order Number.
Some orders may require extra preparation, such as:
special requests
specific IP restocks
Because of this, videos are edited and posted after shipment, following our posting schedule.
👉 In most cases, your video will be posted about 2–3 weeks after your order is shipped.
Due to our current order volume, packing videos are shared on social media by schedule,
so we can’t always guarantee the video will be posted before delivery.
Thank you so much for your understanding 💛
Yes, absolutely!
If you’d like to see your packing video earlier,
feel free to contact us via email or WhatsApp 💬
Email: help@crystaira.com/Whatsapp: +86 134 3487 5621
✨ We’ll be happy to send your video to you privately on WhatsApp first, and the social media post will follow our regular schedule.
📌 Please kindly note:
Video editing takes a little time —
early requests usually take about 3–5 business days to arrange.
Thank you for your patience and support 💖
✨ Elevate Your Surprise with the Luxury Scoop Gift Box ✨
Discover the upgraded version of our Lucky Scoop — the Luxury Scoop Gift Box by Crystaira.
Designed for those who love bigger surprises and premium details, the Luxury Scoop features more thoughtfully selected items and a richer unboxing experience from start to finish.
✨ Bonus with Every Order
Every Luxury Scoop order includes at least one cute Foldable Storage Crate — a practical, multi-purpose storage box perfect for home organization, travel, or camping adventures.
💫 Abundant & Carefully Curated
Each Luxury Scoop is packed with delightful surprises chosen to bring joy and excitement.
Every 2 scoops include 60+ items in total
Item quantities increase proportionally as you add more scoops
A 5-scoop order contains at least 120 items overall
Every box is curated to feel generous, playful, and full of unexpected treasures.
🎥 Packing Video Available
Want to watch your Luxury Scoop come together?
Simply select the “With Packing Video” option on the product page before checkout, and we’ll film the packing process for you.
📝 Personalize Your Scoop
You’re welcome to leave your preferences — such as favorite colors or themes — in the
“Special Instructions” section on the cart page.
While all scoops are surprise-based, we’ll do our best to tailor your box based on availability.
📩 Need Assistance?
If you have any questions or encounter issues while placing your order, feel free to contact us — we’re always happy to help 💌
help@crystaira.com
⚠️ Purchase Notes
All Luxury Scoop products are mystery-style items
Preferences are considered but specific items cannot be guaranteed
If you are not comfortable with surprise products, please do not place an order
Orders placed by minors are assumed to have parental or guardian consent
✨ Why Luxury Scoop?
Because surprises feel better when they’re bigger, more thoughtful, and made with care.
Treat yourself — or someone special — to a scoop full of joy 💖
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