Our squishies are handmade, so small imperfections such as slight unevenness, tiny marks, minor color differences, small air bubbles, or variations in shape may naturally occur. These are normal characteristics of handmade products and are not considered defects. If you are sensitive to small imperfections, please purchase with this in mind.

Due to the handmade and surprise nature of this product, all Squishy Surprise Pack orders are Final Sale and cannot be returned, exchanged, or refunded due to personal preference, the design received, minor handmade imperfections, or change of mind.

If your item arrives with significant shipping damage or a clear quality issue beyond normal handmade variation, please contact us with photos or a video so our team can review it for you. 💕

✨ Helpful Tips

Please double-check your phone number, email address, and shipping address before checkout, including your floor and apartment/room number if applicable, to avoid delivery issues.

Every order is carefully quality-checked before shipping and packed with lots of care. 💗

Shipping Info

⏳ Processing Time
• Orders with packing video: 5–8 business days
• Orders without packing video: 2–5 business days

🚚 Standard Delivery
5–20 business days (varies by region)

Customer Support