To ensure smooth customs clearance and successful delivery, please provide your PCCC, full Korean-written address (도로명주소), and the full name in Korean registered with your PCCC (한글 성함) in the order notes or by email after placing your order.
Missing information may delay shipping.
Thank you! 💗✨
Every order packing video will be posted on all three platforms below:
TikTok (randomly posted on ONE of our official accounts):
@crystairascooops
@crystairascooops1
@franccca0426
Instagram (official account):
@franccca0426
YouTube (official channel):
@Francaaa0426
📌 Please note:
Your video will be posted on TikTok, Instagram, and YouTube at the same time,
but on TikTok it will be uploaded to one random official account, not all three.
Packing videos are arranged based on shipping time, not order number.
Some orders may require extra preparation (such as special requests or specific IP restocks), so the timeline may vary slightly.
✨ Video Delivery Time:
Your packing video will be completed within 15–20 business days after shipment.
📦 Please kindly note:
Due to our current order volume and scheduled posting on social media, your package may arrive before your packing video is posted online.
We truly appreciate your patience and understanding 💛
Shipping times depend on whether your order includes a packing video:
✨ New Arrival: Mystery Scratch Card ✨
Ready to scratch and reveal your lucky surprise? 💫
Our Mystery Scratch Card is a fun and exciting way to discover a hidden surprise! Each card reveals a secret item selected from our catalog — carefully chosen by Crystaira to be cute, practical, and full of joy.
✨ Always something new to discover
We currently offer 15 different surprise options, and we’ll continue adding new items over time — so every scratch stays fresh, exciting, and full of anticipation. 💖🎀🌈
Scratching isn’t just revealing a prize — it’s a little moment of happiness. Treat yourself, or surprise someone special, because a tiny mystery can brighten any day.
💌 Make It More Personal
You’re welcome to leave a note with your order to share your favorite colors or themes.
While specific items can’t be guaranteed, we’ll do our best to make your Mystery Scratch Card feel extra special for you.
⚠️ Important Purchase Information
This product is a blind surprise item revealed through a scratch card.
We will try our best to consider your preferences, but results are random and not guaranteed.
If you are not comfortable with surprise-style products, please do not place an order.
Orders placed by minors are considered to have parental or guardian consent.
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